Webinar Recordings

Apr 6, 2022
This webinar discusses the role telehealth has played in transforming healthcare delivery during the COVID-19 pandemic with emphasis on different sites of care. Each site of care is discussed with special emphasis on how people, processes, regulation, and technology work together to support a…
Apr 6, 2022
Incomplete or unclear communication and poor feedback can impact team effectiveness and lead to catastrophic patient events. This webinar covers how to use deconstructive feedback and TeamSTEPPS tools to disassemble communication events and promote dialogue that develops and maintains team synergy…
Mar 17, 2022
Teamwork has become a staple of how healthcare providers think about creating a culture of safety. Malpractice data, and the financial implications of liability lawsuits can be a powerful driver of safety efforts, including teamwork training. This session explores malpractice data analyses to…
Mar 1, 2022
Learn about using KPI measurements to identify areas of improvement, solutions which leverage Power Apps and mobile devices that can be deployed quickly and show immediate returns, and ways to automate workflows to streamline processes.
Feb 18, 2022
Rush Health President and Executive Director Anthony Del Rio will explain how his Clinically Integrated Nnetwork (CIN) united four leading academic, tertiary and community hospitals with more than 2,300 providers in over 140 different practices via a data foundation that enabled their Clinical…
Feb 9, 2022
This webinar will highlight how Yale New Haven Health, the 2021 AHA Quest for Quality prize winner, uses innovative strategies to address social determinants of health, drive and sustain quality improvements and engage employees in quality improvement efforts. Participants will learn about several…
Feb 1, 2022
In this webinar, you’ll learn how your health care organization can strengthen its defenses against cybersecurity attacks and improve its cyber resilience. Understand how today’s conventional cybersecurity defenses in health care facilities are not enough in handling emerging cyber threats. You’ll…
Jan 20, 2022
Learn how Atrium Health and Yale New Haven Hospital redesigned staffing structures due to COVID-19, and the impact it has on patient outcomes and experience, and ultimately cost.
Jan 12, 2022
On this webinar, learn skills for managing a variety of types of conflict in health care settings using the emotional intelligence model as a framework. Attendees will gain resources on how to prepare for a conflict conversation, how to manage a long-term relationship, or how to coach employees…
Dec 16, 2021
In this webinar, you’ll learn first-hand from a leading surgeon and medical director on how delays in credentialing can impact patient care, scheduling, and hospital finances.  You’ll hear how hospitals can reduce credentialing time by automating its credentialing process to onboard physicians…