Care Delivery Transformation
Building on foundational principles and operational infrastructure, these care delivery model tactics transcend the wall of the health care system to improve outcomes, patient experience and equity. This enables hospitals and health systems to better meet the needs of their patients and communities while fostering long-term sustainability.
The AHA has compiled a wealth of resources to support health care organizations as they develop and implement new care models that will take the health care system into the future.
Hospitals are working to make care more affordable and are enabling patients to access care where and when they need it.
Technological advances are applied to care delivery to improve patient care and ensure that patients receive the right care at the right time.
Care navigators can help facilitate transitions as patients — particularly those with chronic or complex diseases — move from the acute care to home setting while remaining connected to needed outpatient services.
By fostering partnerships across providers as part of a clinically integrated network, health care organizations can better facilitate coordinated care for their patients.
We want to hear how you are transforming care delivery in your organization.
Through formal and informal processes (e.g., community health needs assessments, patient and family advisory councils, community-based programs, partnerships) hospitals receive guidance on how they can better connect with individuals of all backgrounds.
Telehealth programs expand access to care so that people can conveniently receive medical advice and treatment no matter where they are located.
Innovative health care organizations are designing services to meet people where they are — in community settings such as the home, community-based clinics, schools, retail clinics, etc. This encompasses post-acute, specialty, ambulatory and primary care.
Health systems are transforming primary care to provide holistic care that closes care gaps while prioritizing prevention and managing complex health and social needs across the continuum of care in alignment with new payment models.