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Digital Strategies Stall as Disruptors Advance
In the marathon that the COVID-19 pandemic has become, hospitals and health systems set a brisk early pace in transforming digitally. Telehealth services scaled rapidly as organizations adopted clinically integrated digital strategies and shifted how and where they deliver services. That momentum, however, has stalled as telehealth use dramatically leveled off since the pandemic’s peak, according to the Kaufman Hall 2021 Healthcare Consumerism Survey.
Case Study: Rapid Deployment of Telehealth Services for Rural Hospitals Fighting COVID-19
How Riverwood Healthcare Center (RHCC) in Aitkin, Minn., quickly deployed Zoom for Business to virtually treat patients amidst the coronavirus pandemic.
Innovation Lessons from the Pandemic
It is no accident that so many hospitals and health systems performed at their best under the worst pandemic conditions. Lessons learned years earlier enabled organizations to excel under the stress of the pandemic.
Consumer Attitudes Changing on Accessing Care Remotely
The pandemic’s impact on how consumers access health care is being measured on a daily basis, and early data show dramatic increases in virtual care visits. Now, researchers and provider organizations are assessing how consumers’ experiences during the pandemic may affect how they access care in the future.
How to Reconnect with Patients as the Pandemic Slows
Many people during the pandemic lost trust and felt increasingly disconnected from other individuals, the media and the federal government. At the same time, there’s been an upswing in connections with employers, businesses and brands. This shift creates an opportunity for hospitals and health systems to fill a void.
Confronting Coronavirus: Digital Strategies Shift in Coronavirus Fight
Here are some of the latest developments in how hospitals and health systems are leveraging digital tools and technology to handle the rapid influx of novel coronavirus patients. Please note that we are suspending publication of Market Scan to focus on bringing you important tools, resources and news to help you during the COVID-19 pandemic.
How to Check the Pulse of Your Digital Behavioral Health Efforts
At the peak of New York state’s COVID-19 outbreak, Montefiore Medical Center in the Bronx was at the epicenter. For the behavioral health center, that meant greatly expanding its already innovative use of digital solutions to connect with its patients. This would be needed to continue to serve the 250 to 300 behavioral health patients the center typically sees each day.