Care Delivery Transformation
Building on foundational principles and operational infrastructure, these care delivery model tactics transcend the wall of the health care system to improve outcomes, patient experience and equity. This enables hospitals and health systems to better meet the needs of their patients and communities while fostering long-term sustainability.
Hospitals and health systems are improving the patient experience by understanding implicit bias, preparing for sensitive conversations and addressing other factors that impact this part of the value equation.
This issue brief examines how integration can take various forms based on provider, patient and community needs and how telebehavioral health can help in areas with shortages of behavioral health professionals.
Hospitals and health systems are improving health outcomes by tackling disparities in their communities, write Priya Bathija, a vice president at AHA, and Duane Reynolds, president and CEO of AHA’s Institute for Diversity and Health Equity.
Priya Bathija, a vice president at the AHA, talks with William Shrank, M.D., senior vice president and chief medical officer, Humana, to get his insights on health care affordability, value and the strategies that Humana is using to disrupt health care delivery.
Humana Chief Medical Officer William Shrank, M.D., speaks with Priya Bathija, a vice president at the AHA, about his experiences with the insurer’s five-year initiative to improve the health of the communities it serves.
Priya Bathija talks with Reshma Gupta, M.D., evaluation and outreach director of Costs of Care, about the organization’s efforts to raise awareness of the unintended financial harm of care and to disseminate innovations that reduce unnecessary costs.
Priya Bathija, a vice president at the AHA, speaks with Kaakpema Yelpaala, founder and CEO of access.mobile, about using mobile technology to engage patients in their health.
As we drive innovative change to improve the patient experience, caregivers are using a fresh eye to assess their means and methods, looking for new ways to connect care seamlessly across the continuum.
Innovation in action promises better care for patients, and also motivates the workforces of forward-looking hospitals and health systems. In this podcast, Priya Bathija, a vice president at the AHA, speaks with two senior leaders of New Jersey-based Atlantic Health System the rewards of energetic…
Hospitals and health systems can use data and metrics to guide their strategies on social needs and social determinants, writes Priya Bathija, a vice president at AHA.