Care Delivery Transformation

Building on foundational principles and operational infrastructure, these care delivery model tactics transcend the wall of the health care system to improve outcomes, patient experience and equity. This enables hospitals and health systems to better meet the needs of their patients and communities while fostering long-term sustainability.

Learn how trustees can build long-lasting, trusted relationships with communities, in an effort to advance health equity.
Learn ways hospital Trustees can contribute to addressing health equity and reducing health care disparities.
This issue brief discusses the key challenges with the patient billing experience today, based on national surveys and consumer research, and identifies opportunities for hospitals and health systems to improve the patient billing experience.
Learn how Regional One Health and New-York Presbyterian Hospital improved health outcomes by leveraging specialized skills of care team members to identify and address the social needs of their patients.
Hear how Penn Medicine implemented a standardized labor induction protocol, layering AIM’s Peripartum Racial/Ethnic Disparities and Safe Reduction of Primary Cesarean Birth Bundle to improve outcomes for mothers.
In this AHA blog Priya Bathija, vice president of strategic initiatives, and Elisa Arespacochaga, vice president of clinical affairs and workforce, share five ways to improve collaborations between administrative and clinical leaders when designing and implementing value-based strategies.
General Information Page

Framing Value & Affordability

The AHA is creating resources to frame the issues of value and affordability. Hospitals can use these resources to initiate conversations with stakeholders in their communities.
The COVID-19 pandemic has forever altered the way hospitals and health systems care for patients. Much has been written and said about the pandemic’s devastating effects; there are, however, some silver linings.