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What the Qualtrics Acquisition of Press Ganey Forsta Will Mean for Health Care
The recent news that Qualtrics was buying Press Ganey Forsta for $6.75 billion has been seen as a landmark event in the use of artificial intelligence (AI) platforms to streamline patient feedback data analytics so they can be leveraged in real time to improve services.
One Medical-Cleveland Clinic Partnership: 1 Year Later
Amazon’s One Medical primary care offering and the Cleveland Clinic recently stated that they will open their first joint primary care location later this month in Avon, Ohio, a Cleveland suburb.
Age-Friendly Care Commitment Form
Commitment form for joining the Age-Friendly Health Systems Action Community led by the American Hospital Association.
Young Photographers Round Out Community Health Needs Assessment
In Children’s Hospital Los Angeles’s 2022 Community Health Needs Assessment Youth Photovoice Project, more than 150 young Angelenos got to communicate their own sense of the welfare of their neighborhoods though the lens of a camera.
UMass Memorial Prioritizes ‘Anchor Mission’ Work in Its Community
By pursuing and prioritizing an anchor mission in the community, UMass Memorial works to improve the health and welfare of its community beyond the hospital’s walls, particularly in areas suffering pervasive inequity and social disadvantages.
CVS Installs New Health Care Leadership Team
Jon Thiboutot, a CVS employee for more than two decades who most recently served as MinuteClinic’s vice president of operations, has been named president of retail health.
Why 2022 Will Be a Year of Disruptor Differentiation
If 2021 will be remembered as the great expansion of retail health care, 2022 is likely to be defined as the year of disruptor differentiation.
3 Ways to Expand Community, Patient Engagement
Advisory councils or boards can play an integral role in engaging the voice of the patient to help shape changes from providers and health plans. But some organizations are going a step further.
How One Health System Is Partnering to Help Patients Slim Down
Ascension Saint Thomas health system in Tennessee has entered into a strategic joint venture with PathPoint Health, a provider of metabolic care, to help people prevent and manage obesity, diabetes, or prediabetes.
When Facing an Unforeseeable Future, Culture Is a Strategic Imperative
Tri-County Health Care in Wadena, Minn., experienced a cultural transformation over the past two years that significantly improved employee engagement, patient satisfaction, quality and safety, and other key operating parameters. What its leaders could not have predicted, however, was how this work also would make both the organization and hospital team members more resilient during the COVID-19 crisis and economic fallout that ensued.