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AHA Knowledge Exchange

Empowering Patient Engagement and Behavior Change to Improve Health and Reduce Disparities

Empowering patient engagement and leveraging customized communication and education via digital technologies to improve health and reduce disparities.
Framework

Patient and Community Engagement | Care Transformation Framework: Linking Care to Community

Through formal and informal processes (e.g., community health needs assessments, patient and family advisory councils, community-based programs, partnerships) hospitals receive guidance on how they can better connect with individuals of all backgrounds.
Content
Public

Leadership Dialogue Series: The Critical Role of Trust in Health Care

In this Leadership Dialogue conversation, Tina Freese Decker, president and CEO of Corewell Health and 2025 AHA board chair, talks with two health care leaders, Lynn Hanessian, former chief health strategist at Edelman, and Robert Trestman, M.D., Ph.D., chair of psychiatry and behavioral medicine at Carilion Clinic.
AHA Center for Health Innovation Market Scan
Public

3 Ways to Engage Today’s Health Consumers

As consumers take a more active role in their health and have unprecedented access to health data through wearable devices, remote monitoring and other technologies, organizations are closely examining their engagement strategies and tactics.
News

Chair File: Leadership Dialogue — Advancing Health and Building Trust with Lynn Hanessian and Robert Trestman, M.D.

In this Leadership Dialogue, Lynn Hanessian, former chief health strategist for Edelman, which recently released its 2025 Trust Barometer, and AHA Board Member Robert Trestman, M.D., chair of psychiatry and behavioral medicine at Carilion Clinic., join Tina Becker Freese to discuss the importance of trust and how it has evolved in recent years.
Content

Caregivers Need Care Too

In this conversation, Diane Mariani, program manager at Rush University Medical Center, discusses their Caring for Caregivers program, which shares resources and guidance to family and friends who care for older adults, while helping them better manage their own health and wellness.

AHA seeks to strengthen services for trustees

Governance AHA seeks to strengthen services for trustees The American Hospital Association board of trustees in July approved a plan to strengthen the AHA’s role in s
AHA Center for Health Innovation Market Scan

How to Reconnect with Patients as the Pandemic Slows

Many people during the pandemic lost trust and felt increasingly disconnected from other individuals, the media and the federal government. At the same time, there’s been an upswing in connections with employers, businesses and brands. This shift creates an opportunity for hospitals and health systems to fill a void.

Hospitals and food insecurity

As health care moves toward a population health paradigm that focuses on keeping people healthy, hospitals and health systems are recognizing the significance of the social determinants of health.
AHA Center for Health Innovation Market Scan

Payers Push to Slow Disease Progression

Payers like Humana and Oscar Health, along with Aetna, represented by its parent company CVS Health, provided updates on how their evolving strategies are reducing health care costs and driving health behaviors. Humana CEO Bruce Broussard said the flurry of payer mergers and acquisitions in the payer field largely have been fueled by a desire to slow disease progression. Humana’s investments in primary care and physician groups illustrate its commitment in this area.