AHA Center for Health Innovation, Emergency Departments (EDs), Patient and Family Education/Engagement, Ambulatory and Outpatient Care UChicago Medicine Reduces Non-urgent ED Visits by 45% with Patient Advocates Feb 10, 2026 By Helen Nevius, Managing Editor, Center for Health Innovation, AHA The UChicago Medicine (UCM) Medical Home and Specialty Care Connection (MHSCC) program initiative can serve as a blueprint for providers looking to assist patients who utilize the emergency department for primary care
