Member Resource: Building and Maintaining Public Trust and Confidence
Share these new resources with your communications and leadership teams.
Hospitals Leading the Way to a Healthier America
Hospitals have always been at the heart of community health empowering healthier, happier lives for all.
AHA Launches New Multimedia Advertising Campaign to Promote Hospitals
The campaign includes a commercial that will run on national, cable, and digital TV and digital advertising.
New Resources Spotlight Crucial Role of Rural Hospitals and Health Systems
The AHA released new resources to help rural hospitals and health systems share their stories and highlight the vital role they play in their communities.
Creative repurposing saves heart during double-lung transplant
Old technology — applied in new and novel ways — can still be a lifesaver.
All Stories
Building Healthy Communities
Advocate Condell Medical Center
Libertyville, Ill.
In Libertyville, Illinois, Advocate Condell Medical Center is tackling food insecurity through their innovative Rx Mobile Food Pantry Program, delivering fresh, nutritious food directly to neighborhoods in need.
Building Healthy Communities
St. Mary’s Regional Medical Center
Lewiston, Maine
St. Mary’s Health System has expanded its behavioral and mental health services to help close gaps and ensure a continuum of care services in the community.
Building Healthy Communities
Cedars-Sinai Health System
Los Angeles, Calif.
Like many health systems, Cedars-Sinai in Los Angeles found itself facing access and administrative challenges — long wait times for patients, time-consuming paperwork for doctors. To address these concerns, they launched an artificial intelligence-powered virtual platform called Cedars-Sinai Connect which, according to a recent study, showed positive results when compared to traditional physician recommendations.
Ensuring Access to Care
Landmark Medical Center
Woonsocket, R.I.
Many hospitals and health systems are rethinking triage processes and using new technology tools to ensure access, shorten patients’ length of stay in the ED, and improve care quality and efficiency.
Ensuring Access to Care
El Camino Health
Mountain View, Calif.
Carolyn Bogard, DNP, R.N., director of care coordination and palliative care at El Camino Health, talks about her system’s use of data to harness the passion care-providers feel for improving outcomes and streamlining care delivery for older adults.
Ensuring Access to Care
UConn Health
Farmington, Conn.
Saving lives is the impetus behind a community outreach and engagement breast cancer screening program led by UConn Health, based in Farmington, Conn.
Benefiting Communities
Oklahoma Hospital Association
Oklahoma
Since 2020, the Oklahoma Hospital Association has worked with health care systems across the state in partnership with the Regional Food Bank of Oklahoma to provide patients and families with fresh produce, pantry staples and ready-to-eat meals.
Benefiting Communities
University of Iowa Stead Family Children’s Hospital
Iowa City, Iowa
At University of Iowa Stead Family Children’s Hospital, 5-year-old James Hall is being treated for Langerhans cell histiocytosis, a rare cancer-like disorder that affects only one to two newborns out of every million.
Benefiting Communities
Ascension St. John Medical Center
Tulsa, Okla.
Ascension St. John Medical Center in Tulsa, Okla., has been verified as a Level I Trauma Center by the American College of Surgeons (ACS).
Innovation, Research, and Quality Improvement
UMass Memorial Medical Center – Children’s Medical Center
Worcester, Mass.
Robin — an interactive, human-assisted robot — is an innovative tool that’s helping make hospital visits less stressful for pediatric patients at the UMass Memorial Medical Center – Children’s Medical Center.
Innovation, Research, and Quality Improvement
Lawrence + Memorial Hospital, part of Yale New Haven Health
New London, Conn.
An expectant mother needing spinal surgery was treated successfully thanks to skillful surgeons and outstanding coordination among clinical teams at Lawrence + Memorial Hospital in New London, Conn.
Innovation, Research, and Quality Improvement
Renown Health
Reno, Nev.
Renown Health in Reno, Nev., one of only 250 transplant centers nationwide, recently reached a historic milestone by successfully performing its first living donor kidney transplant.
Prevention and Wellness
Tampa General Hospital
Tampa, Fla.
Tampa General Hospital is embracing the importance of food by partnering with celebrity chef Geoffrey Zakarian, who has developed seasonal menus featuring local produce whenever possible.
Prevention and Wellness
Advocate Condell Medical Center
Libertyville, Ill.
In Libertyville, Illinois, Advocate Condell Medical Center is tackling food insecurity through their innovative Rx Mobile Food Pantry Program, delivering fresh, nutritious food directly to neighborhoods in need.
Prevention and Wellness
Bethany Children's Health Center
Bethany, Okla.
In Bethany, Okla., a new initiative is reshaping the future for disabled youth transitioning into adulthood.
Workforce
Paoli Hospital
Paoli, Pa.
In a heartwarming act of generosity, nurses at Paoli Hospital in suburban Philadelphia were stunned to learn in September that an anonymous donor had pledged $1 million to help relieve their student loan debt.
Workforce
NYC Health + Hospitals
New York, N.Y.
NYC Health + Hospitals has achieved a dramatic improvement in nurse retention, reducing its staff nurse turnover rate from 46% in 2019 to just 7.3% in 2025 — less than half the national average of 16.4%.
Workforce
Centra Health
Lynchburg, Va.
In this conversation, Corey Feist, CEO and co-founder of the Dr. Lorna Breen Heroes Foundation, and Tiffany Lyttle, R.N., director of cultural integration at Centra Health, explore how hospitals, health systems and states are expanding employee access to mental health care.
Building Healthy Communities
Advocate Condell Medical Center
Libertyville, Ill.
In Libertyville, Illinois, Advocate Condell Medical Center is tackling food insecurity through their innovative Rx Mobile Food Pantry Program, delivering fresh, nutritious food directly to neighborhoods in need.
Building Healthy Communities
St. Mary’s Regional Medical Center
Lewiston, Maine
St. Mary’s Health System has expanded its behavioral and mental health services to help close gaps and ensure a continuum of care services in the community.
Building Healthy Communities
Cedars-Sinai Health System
Los Angeles, Calif.
Like many health systems, Cedars-Sinai in Los Angeles found itself facing access and administrative challenges — long wait times for patients, time-consuming paperwork for doctors. To address these concerns, they launched an artificial intelligence-powered virtual platform called Cedars-Sinai Connect which, according to a recent study, showed positive results when compared to traditional physician recommendations.
Building Healthy Communities
Rochester Regional Health
Rochester, N.Y.
Since 1998, Rochester Regional Health’s Healthy Moms program has helped to improve birth outcomes in and around the central New York region.
Building Healthy Communities
Monadnock Community Hospital
Peterborough, N.H.
Each Wednesday, Monadnock Community Hospital shares engaging and informative content on topics ranging from nutrition and fitness to mental health and sleep. Its Wellness Wednesday campaign is a community-focused initiative aimed at promoting holistic health and well-being that encourages people to take small, manageable steps toward better health.
Building Healthy Communities
Fred Hutchinson Cancer Center
Seattle
For kids with cancer, challenges often don’t end when cancer ends. Returning to school can be uniquely difficult.
Building Healthy Communities
Medical University of South Carolina
Charleston, SC
The Pediatric Emergency Medicine and Pediatric Hematology/Oncology divisions at the Medical University of South Carolina teamed up to create and test an algorithm for treating children with sickle cell disease who arrived at the ED with a fever.
The algorithm helps providers better determine which kids should be admitted and who should go home for treatment with close follow-up from the hospital.
Building Healthy Communities
INTEGRIS Health
OKlahoma City, Okla.
INTEGRIS Health in Oklahoma has been working to meet people where they are with their Mobile Health Clinic, launched in March 2019.
Building Healthy Communities
Brighter Days Pediatric Mental Health Urgent Care Center, part of Golisano Children’s Hospital
Rochester, N.Y.
The Brighter Days Pediatric Mental Health Urgent Care Center, part of Golisano Children’s Hospital in Western New York, opened in June 2024 to provide walk-in mental health services for individuals under 18.
Ensuring Access to Care
Landmark Medical Center
Woonsocket, R.I.
Many hospitals and health systems are rethinking triage processes and using new technology tools to ensure access, shorten patients’ length of stay in the ED, and improve care quality and efficiency.
Ensuring Access to Care
El Camino Health
Mountain View, Calif.
Carolyn Bogard, DNP, R.N., director of care coordination and palliative care at El Camino Health, talks about her system’s use of data to harness the passion care-providers feel for improving outcomes and streamlining care delivery for older adults.
Ensuring Access to Care
UConn Health
Farmington, Conn.
Saving lives is the impetus behind a community outreach and engagement breast cancer screening program led by UConn Health, based in Farmington, Conn.
Ensuring Access to Care
Southeast Colorado Hospital District
Springfield, Colo.
Many daily commutes are on the ground — car, train, bikes — but what if you took to the air? Dr. Charles Frankum has spent over two decades flying himself to some of the most remote hospitals in Colorado and Kansas, including the Southeast Colorado Hospital District in Springfield, Colo.
Ensuring Access to Care
MaineHealth Maine Medical Center
Portland, Maine
The MaineHealth–Preble Street Learning Collaborative (PSLC) was founded by MaineHealth Maine Medical Center, Preble Street — a nonprofit social service agency — and other community partners to provide outreach, engagement and safe, person-centered care to those experiencing or at risk of homelessness.
Ensuring Access to Care
Hartford HealthCare
Hartford, Conn.
Hartford HealthCare in Connecticut is partnering with the American School for the Deaf to offer in-person American Sign Language services and other translation services for deaf and hard-of-hearing patients and their companions.
Ensuring Access to Care
HCA Florida University Hospital
Davie, Fla.
HCA Florida's Kosher Room, opened in December 2024, is designed to support Jewish patients and their families and includes kitchen facilities and food that meet kosher dietary requirements, as well as a variety of spiritual resources.
Ensuring Access to Care
Butler Hospital
Providence, R.I.
Butler Hospital in Providence, R.I., is leading research studies on prevention, diagnosis and treatment of Alzheimer's disease and related dementia through its multifaceted Memory and Aging Program (MAP)
Ensuring Access to Care
Denver Health
Denver, Colo.
Recruiting and retaining skilled health care professionals to meet projected demands is a challenge everywhere, especially in rural and underserved areas.
Benefiting Communities
Oklahoma Hospital Association
Oklahoma
Since 2020, the Oklahoma Hospital Association has worked with health care systems across the state in partnership with the Regional Food Bank of Oklahoma to provide patients and families with fresh produce, pantry staples and ready-to-eat meals.
Benefiting Communities
University of Iowa Stead Family Children’s Hospital
Iowa City, Iowa
At University of Iowa Stead Family Children’s Hospital, 5-year-old James Hall is being treated for Langerhans cell histiocytosis, a rare cancer-like disorder that affects only one to two newborns out of every million.
Benefiting Communities
Ascension St. John Medical Center
Tulsa, Okla.
Ascension St. John Medical Center in Tulsa, Okla., has been verified as a Level I Trauma Center by the American College of Surgeons (ACS).
Benefiting Communities
UCHealth
Colorado Springs, Colo.
Dr. Robert Hoyer, an oncologist with UCHealth in Colorado Springs, dedicates one week each month to providing cancer care in rural southeast Colorado, where access to specialized medical services is limited.
Benefiting Communities
Penn State Health
Reading, Pa.
Angela Shuman, a community health nurse with Penn State Health, plays a vital role in supporting residents of Reading, Pa., through monthly health check-ins at New Heightz Grocery Store. Her warm, personal approach — like hugging regulars and offering gentle reminders about medication — has built deep trust within the community.
Benefiting Communities
Alaska Native Medical Center
Anchorage
In a hands-on workshop at the Alaska Native Medical Center in Anchorage, Tlingit seal hunter Tim Ackerman demonstrates the traditional method of butchering a harbor seal to a group of chefs, nutritionists and cultural practitioners.
Benefiting Communities
Bethany Children's Health Center
Bethany, Okla.
In Bethany, Okla., a new initiative is reshaping the future for disabled youth transitioning into adulthood.
Benefiting Communities
Saint Peter's University Hospital
New Brunswick, N.J.
Lightbeam Health Solutions and Saint Peter's University Hospital, a 478-bed acute-care teaching hospital in New Brunswick, N.J., have achieved a 7.1% reduction in emergency department visits among high-risk patients. The decrease was driven by Lightbeam’s AI-enabled program that predicts which patients are at risk of avoidable ED visits within 90 days.
Benefiting Communities
Lakeview Hospital
Bountiful, Utah
Feeling exhausted and emotionally drained from a visit to the emergency room with a loved one at Lakeview Hospital in Bountiful, Utah, Nancy Lawrence was surprised as she walked to the parking lot to see several people placing roses and handwritten notes on the cars.
Innovation, Research and Quality Improvement
UMass Memorial Medical Center – Children’s Medical Center
Worcester, Mass.
Robin — an interactive, human-assisted robot — is an innovative tool that’s helping make hospital visits less stressful for pediatric patients at the UMass Memorial Medical Center – Children’s Medical Center.
Innovation, Research and Quality Improvement
Lawrence + Memorial Hospital, part of Yale New Haven Health
New London, Conn.
An expectant mother needing spinal surgery was treated successfully thanks to skillful surgeons and outstanding coordination among clinical teams at Lawrence + Memorial Hospital in New London, Conn.
Innovation, Research and Quality Improvement
Renown Health
Reno, Nev.
Renown Health in Reno, Nev., one of only 250 transplant centers nationwide, recently reached a historic milestone by successfully performing its first living donor kidney transplant.
Innovation, Research and Quality Improvement
Children’s Memorial Hermann Health Hospital
Houston, Texas
Children's Memorial Hermann Hospital has expanded its facility dog program by welcoming two new canine companions, Stephan and Boris, to its pediatric care team.
Innovation, Research and Quality Improvement
Cedars-Sinai Health System
Los Angeles, Calif.
Like many health systems, Cedars-Sinai in Los Angeles found itself facing access and administrative challenges — long wait times for patients, time-consuming paperwork for doctors. To address these concerns, they launched an artificial intelligence-powered virtual platform called Cedars-Sinai Connect which, according to a recent study, showed positive results when compared to traditional physician recommendations.
Innovation, Research and Quality Improvement
Nebraska Medicine
Omaha, Neb.
Nebraska Medicine has become the first medical center in the world to use allogeneic CAR T-cell therapy to treat multiple sclerosis (MS).
Innovation, Research and Quality Improvement
UW Medicine
Seattle
Researchers at UW Medicine and the University of Washington in Seattle have developed a new 3D-printed device called STOMP (Suspended Tissue Open Microfluidic Patterning) that significantly advances human tissue engineering.
Innovation, Research and Quality Improvement
HCA Healthcare
Nashville, Tenn.
In part two of this conversation on patient safety and AI, Randy Fagin, M.D., chief quality officer at HCA Healthcare, shares how one of the nation’s largest health systems is putting AI into practice
Innovation, Research and Quality Improvement
HCA Healthcare
Nashville, Tenn.
Randy Fagin, M.D., chief quality officer at HCA Healthcare, shares insights into the organization's bold approach to improving safety outcomes with Artificial Intelligence (AI).
Prevention and Wellness
Tampa General Hospital
Tampa, Fla.
Tampa General Hospital is embracing the importance of food by partnering with celebrity chef Geoffrey Zakarian, who has developed seasonal menus featuring local produce whenever possible.
Prevention and Wellness
Advocate Condell Medical Center
Libertyville, Ill.
In Libertyville, Illinois, Advocate Condell Medical Center is tackling food insecurity through their innovative Rx Mobile Food Pantry Program, delivering fresh, nutritious food directly to neighborhoods in need.
Prevention and Wellness
Bethany Children's Health Center
Bethany, Okla.
In Bethany, Okla., a new initiative is reshaping the future for disabled youth transitioning into adulthood.
Prevention and Wellness
Columbus Community Hospital
Columbus, Neb.
Columbus Community Hospital in Columbus, Neb., is striving to improve maternal health outcomes through the newly launched Postpartum Alert: A Life-Saving Maternal Safety Initiative.
Prevention and Wellness
Lakeview Hospital
Bountiful, Utah
Feeling exhausted and emotionally drained from a visit to the emergency room with a loved one at Lakeview Hospital in Bountiful, Utah, Nancy Lawrence was surprised as she walked to the parking lot to see several people placing roses and handwritten notes on the cars.
Prevention and Wellness
Monadnock Community Hospital
Peterborough, N.H.
Each Wednesday, Monadnock Community Hospital shares engaging and informative content on topics ranging from nutrition and fitness to mental health and sleep. Its Wellness Wednesday campaign is a community-focused initiative aimed at promoting holistic health and well-being that encourages people to take small, manageable steps toward better health.
Prevention and Wellness
Logan Health Medical Center
Kalispell, Mont.
To help ease the stress and anxiety that many women experience during labor —especially those with a history of trauma or long inductions — the Labor and Delivery team at Logan Health Medical Center has developed the “ Labor of Love” cart, a menu of thoughtfully curated items designed to create a calming and personalized birthing environment.
Prevention and Wellness
Coping with illness, caregiving or loss can be deeply isolating, but Dartmouth Health’s ConnectShareCare platform offers a supportive online community to help people navigate these challenges.
Prevention and Wellness
When a patient has depression, often the first medical professional to spot it is their primary care provider, thanks to routine screenings many offices offer. However, getting under the care of a behavioral health professional may involve a long wait — and the patient needs help now.
Workforce
Paoli Hospital
Paoli, Pa.
In a heartwarming act of generosity, nurses at Paoli Hospital in suburban Philadelphia were stunned to learn in September that an anonymous donor had pledged $1 million to help relieve their student loan debt.
Workforce
NYC Health + Hospitals
New York, N.Y.
NYC Health + Hospitals has achieved a dramatic improvement in nurse retention, reducing its staff nurse turnover rate from 46% in 2019 to just 7.3% in 2025 — less than half the national average of 16.4%.
Workforce
Centra Health
Lynchburg, Va.
In this conversation, Corey Feist, CEO and co-founder of the Dr. Lorna Breen Heroes Foundation, and Tiffany Lyttle, R.N., director of cultural integration at Centra Health, explore how hospitals, health systems and states are expanding employee access to mental health care.
Workforce
Sanford USD Medical Center
Sioux Falls, S.D.
Sanford Medical Education, in partnership with the USD Sanford School of Medicine, has received accreditation from the Accreditation Council for Graduate Medical Education to launch a new emergency medicine residency program in Sioux Falls, S.D.
Workforce
Brattleboro Memorial Hospital
Brattleboro, Vt.
Brattleboro Memorial Hospital, in partnership with the Community College of Vermont, is helping develop the next generation of health care professionals through a medical assisting apprenticeship program.
Workforce
University Medical Center New Orleans
New Orleans, La.
University Medical Center New Orleans has launched a dedicated first responder clinic to provide expedited, specialized care for the city’s emergency personnel, including police, fire, EMS and communications staff.
Workforce
Baptist Health
Little Rock, Ark.
Baptist Health College Little Rock (BHCLR) recently roared into a new era with the unveiling of its first-ever mascot, Bo the Lion.
Workforce
Grand Itasca Clinic & Hospital
Grand Rapids, Minn.
Grand Itasca Clinic & Hospital in Grand Rapids, Minn., is launching a new rural health care residency program in partnership with the University of Minnesota Medical School and Fairview Health.
Workforce
HSHS St. Vincent Hospital’s Women and Infants Center
Green Bay, Wis.
What started as a group of nurses and friends taking a photo during a shift change has turned into a viral social media moment — in the best way.