Workforce Case Studies, White Papers and Publications

As a Metropolitan Anchor Hospital (MAH), MLK Community Healthcare cis guided by the belief that all patients – no matter their insurance status – deserve access to high-quality primary and specialty care services.

Hospitals appreciate the support and resources that Congress have provided throughout the COVID-19 pandemic; however, additional support is needed to keep hospitals strong so they can continue to provide care to patients and communities.

Hospitals appreciate the support and resources that Congress have provided throughout the COVID-19 pandemic; however, additional support is needed to keep hospitals strong so they can continue to provide care to patients and communities.

SSM Health St. Anthony Hospital developed a “Care for the Caregiver” initiative using proven methods to help health care workers.

Children’s Hospital Colorado: addressing holiday stress & its impact on health care workers who are stretched with COVID-19, RSV & the flu.

When physicians, nurses and health care professionals experience extended periods of stress and burnout, they often feel as though they are letting down their patients, their families, and their colleagues. Moreover, they feel more challenged to care not just for their patients, but also themselves.

Health care organizations experiment and pilot changes that can help support their current workforce in providing needed care in their communities.

There are many ways a robust diversity and inclusion strategy can help support your workforce and the communities your hospital or health system serve.

The challenges that existed before the COVID-19 pandemic in health care workforce recruitment and retention remain.

Hospitals and health systems across the country have invested in technologies to support population health management, clinical integration, convenience and access for patients. Technology also can play a critical role in supporting the health care workforce. There is a broad range of technologies that can be utilized to support the workforce, including machine learning, artificial intelligence and marketplace platforms.

Data is not the first thing one thinks of when addressing workforce issues, but data can identify trends, measure engagement and inform decisions about where resources are needed, how your organization compares to others, and determine if you are making progress. As you engage with your internal data, it also is important to understand overall economic trends in your local community, region and nationally that could impact your workforce.

Even before the COVID-19 pandemic, hospitals and health system teams experienced violence, from bullying and incivility to active shooters, intimate partner violence, cyberattacks, homicides and suicides. However, the compounding trauma of the pandemic has heightened the need to create a safer workplace, both physically and psychologically, and a more resilient workforce.

Reducing stigma and improving access to behavioral health services for the health care workforce, combined with fostering human resilience can improve mental and often physical health, reduce the total cost of care, reduce suicide, and support a healthy workforce.

University Medical Center of Southern Nevada (UMC) is the largest public hospital in the state of Nevada, serving the Las Vegas and southern Nevada area as the region’s Metropolitan Anchor Hospital (MAH). UMC is the only hospital in southern Nevada with a Level 1 trauma center and transplant center.

As the chief academic teaching hospital of the Lewis Katz School of Medicine at Temple University, Temple University Hospital (TUH) provides medical education to the next generation of physicians and biomedical scientists, while also serving the broader Philadelphia community through over 600,000 outpatient visits, 151,000 emergency department visits, 10,000 psychiatric crisis response visits, and 17,000 inpatient and outpatient surgeries in 2021.

The third section of the guide describes strategies around recruitment and retention, diversity and inclusion, and creative staffing models.

Section two of the guide focuses on data and analytics, as well as technological supports.

Futurescan 2023 is the latest in a series of publications for health care leaders that the American Hospital Association’s Society for Health Care Strategy & Market Developme

The MetroHealth System, founded in 1837 and located in the metro-Cleveland area, operates four hospitals, four emergency departments, and more than 20 health centers and 40 additional sites throughout Cuyahoga County, Ohio.

The first section of the guide, which includes key considerations and questions to drive action, takeaways and action items for CEOs, and resources and case studies, focuses on addressing well-being, supporting behavioral health and workplace violence prevention.