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UChicago Medicine Reduces Non-urgent ED Visits by 45% with Patient Advocates
The UChicago Medicine (UCM) Medical Home and Specialty Care Connection (MHSCC) program initiative can serve as a blueprint for providers looking to assist patients who utilize the emergency department for primary care
AHA Associate Podcast Series, Ep. 95 | Doctor Podcasting
In this episode, Kathleen Wessel, vice president of business management and operations at the American Hospital Association is joined by Bill Klaproth, director of marketing and production at DoctorPodcasting. Together they’ll explore how hospitals are using podcasts to boost brand visibility, educate patients, and support strategic goals. Also, learn how one interview can be repurposed into a full suite of marketing content — maximizing reach without straining resources. As media habits shift toward on-demand audio, podcasting helps hospitals connect with communities and showcase physician expertise more effectively.
Five rural hospitals launch shared mobile MR program in Northern California
Five rural hospitals in Northern California have partnered to restore and expand access to magnetic resonance (MR) imaging through a shared mobile imaging program.
Patient and Family Caregiver Engagement: The Key to Enhancing Teamwork and Communication
Explore how the updated TeamSTEPPS 3.0 framework elevates patient and family caregivers as essential members of the health care team. With refreshed training methods and expanded resources, TeamSTEPPS 3.0 empowers providers, administrators and patient advisors to foster stronger communication, collaboration and safety across care settings. (Webinar presented September 11, 2025)
Empowering Patient Engagement and Behavior Change to Improve Health and Reduce Disparities
Empowering patient engagement and leveraging customized communication and education via digital technologies to improve health and reduce disparities.
What the Qualtrics Acquisition of Press Ganey Forsta Will Mean for Health Care
The recent news that Qualtrics was buying Press Ganey Forsta for $6.75 billion has been seen as a landmark event in the use of artificial intelligence (AI) platforms to streamline patient feedback data analytics so they can be leveraged in real time to improve services.
3 Ways to Engage Today’s Health Consumers
As consumers take a more active role in their health and have unprecedented access to health data through wearable devices, remote monitoring and other technologies, organizations are closely examining their engagement strategies and tactics.
Maternal Health: Resources from the Field
These resources from expert professional groups can help hospitals optimize maternal safety and outcomes.
Solutions to Improve Shared Decision-Making and Informed Consent
AHA Leadership Scan: A Series of Virtual Panel Discussions
How Hospitals Can Make the Best Use of Social Media
Discover how hospitals can effectively utilize social media to engage with patients and communities. Learn more about the benefits and strategies in this comprehensive guide.