AHA Center for Health Innovation
Cultivating and training leaders to build, nurture and protect psychological safety is a prerequisite for success and sustainability. Dr. Jason Cheng from Kaiser Permanente and Captain Richard Martinez from Prepare For Command, LLC provide an overview of key elements from Crew Resource Management (…
Learn about the MetroHealth team’s journey with TeamSTEPPS over the past 5 years. This webinar reviews their decisions to implement TeamSTEPPS system-wide with a train-the-trainer model and explains the role of their Master Trainers during the implementation and the employment of Instructors for…
With backgrounds in trauma care, quality improvement, athletics, and the military, our webinar presenters discuss how ongoing work to standardize and continually improve trauma resuscitations in the emergency department is strengthening a culture of TeamSTEPPS and patient safety in an academic…
While the call for teamwork training in medical education continues to strengthen, no clear consensus exists on the method(s) to most effectively accomplish this training. Two medical student TeamSTEPPS Master Trainers, Rick Lang and Tom Kuriakose, describe lessons learned from the Rutgers - Robert…
Just Culture in health care is effective in reducing safety risks while being fair to staff who make errors. TeamSTEPPS is an evidence-based set of teamwork tools, aimed at optimizing patient outcomes by improving communication and teamwork skills among health care professionals. This webinar…
In most cases in health care, multiple experts are involved in the care of a single patient. However, these multiple experts do not always function together as an expert team, leading to breakdowns in communication, teamwork, and leadership – resulting in poor patient outcomes. The University of…
Truly successful health care teams are those that involve the whole staff and not just those with a clinical background. TeamSTEPPS tools are practical “life skills” that can be used whether you are treating a patient, interacting with co-workers in meetings, or answering emails. In fact, a great…
In today’s distracted world we are bouncing from one activity to the next, trying to do more with less and pushing our abilities to the limit. How is it that some emerge from this relentless pace with more energy and drive, while others are burned out? Elisa Arespacochaga, Vice President, American…
Creating a safety culture is a key to achieving high reliability in health care. David L. Feldman, Chief Medical Officer and Senior Vice-President of Hospitals Insurance Company reviews the necessary ingredients for such a change using the Operating Room as a typical, and challenging, example. Key…
Disrespectful work environments in health care represent a risk to patient safety and have negative impacts on patient outcomes and staff satisfaction. Bettina Siewert, MD and Suzanne Swedeen RN, MSN from Beth Israel Deaconess Medical Center discuss the impact of disrespectful work environments on…