Master Training Course

All Master Training Courses are taught by expert faculty from a Regional Training Center.

TeamSTEPPS_Triangle_300The Cornerstone of the AHA Team Training program, the Master Training Course is a focused, two-day learning experience with a train-the-trainer approach.

Participants are equipped with TeamSTEPPS® fundamentals, as well as skills and resources for training and coaching peers on the behaviors needed to achieve positive results. This course is taught by — and produces — Master Trainers.

Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based set of teamwork tools designed to optimize team function, and ultimately patient outcomes. The Master Training Course is a 2-day in person course with an orientation to train-the-trainer utilizing games, scenarios and activities. This approach allows participants to experience and learn the TeamSTEPPS fundamental content, and provides established resources and the skills to create training strategies, events and learning experiences. This course is taught by, and produces, Master Trainers.

Participants are eligible for 13 continuing education credits upon successful completion of this course.


The registration fee is $600 per person. This fee includes course materials, meals, continuing education credits, and a TeamSTEPPS Master Trainer certificate. There are no requirements to attend this course although it is recommended for participants to come with 2-3 team members if feasible. Team rates are available; email for more information.

Below is our upcoming course schedule for 2019.

Date Faculty Location Registration
April 1-2 University of Washington Seattle, WA Closed
May 16-17 MetroHealth Cleveland, OH Closed
May 22-23 Duke University Durham, NC Closed
June 27-28 Northwell Manhattan, NY Closed
July 15-16 University of Washington Chicago, IL Closed
July 18-19 UCLA Los Angeles, CA Closed
August 8-9 UCLA Los Angeles, CA Closed
September 16-17 Northwell Long Island, NY Register
September 26-27 Duke University Durham, NC Register
September 26-27 University of Washington Seattle, WA Waitlist
October 3-4 MetroHealth Cleveland, OH Register
October 16-17 Tulane University New Orleans, LA Register
November 4-5 UCLA Los Angeles, CA Register
November 6-7* Duke University* Durham, NC Register

*The November 6-7 course with Duke University will have an outpatient care focus. Visit our Specialty Courses page to learn more.

Substitutions, Cancellations and Refunds

If you registered for a course but can no longer attend, you may send a substitute, by emailing If you must cancel entirely, your request for a refund — minus a $250 processing fee — must be made in writing to no later than 10 business days prior to a course. Refunds will be processed within two weeks of the request. Cancellations made within 10 business days of a course will not be eligible for a refund. In the unlikely event that this course is cancelled, AHA Team Training will provide a refund for the registration but is not responsible for non-refundable items such as airfare and hotel costs.

Additional Meeting Details

  • Meals: Continental breakfast and lunch will be provided each day.
  • Dress Code: Please dress business casual. You may wish to bring a sweater or jacket since the meeting rooms are cold at times.
  • Continuing Education Credit: 13 credits provided by Duke University Health System Clinical Education & Professional Development is accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE) and the Accreditation Council for Continuing Medical Education (ACCME).

Visit our FAQ page for more information.

Regional Training Centers

At the core of the National Implementation are six Regional Training Centers. Learn more about each center by clicking on the links below:

These centers offer Master Training courses to create a national network of Master Trainers, who will in turn offer TeamSTEPPS training to frontline providers in hospitals and other health care settings throughout the country. The TeamSTEPPS Master Training course is geared toward individuals who are looking to implement TeamSTEPPS at their facility.

AHA Team Training Regional Training Centers