Center Team Training Courses & Workshops

University of Washington | Virtual | January 16 - March 13, 2025

Our virtual TeamSTEPPS Master Training course will teach participants all the TeamSTEPPS tools and principles - what they are, how to use them, and how to take them back to your organization. Participants will also gain skills and resources for training and facilitating a TeamSTEPPS rollout to create meaningful and lasting culture change. This reimagined TeamSTEPPS Master Training virtual course is specifically designed with busy health care leaders in mind, combining weekly interactive workshops with highly flexible self-paced learning over an 8-week period. Special emphasis will be placed on project-based learning and faculty development, to guide participants through the creation of an actionable training plan, specific to their organization’s needs and opportunities.

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Patient, Fmaily & Care Team: Leading Teams, Mutual Support, Siutation Monitoring, Communication

Benefits of our TeamSTEPPS Master Training course:

  • Interprofessional faculty. Learn from your clinical and non-clinical colleagues who have been using and teaching TeamSTEPPS for years.
  • Professional development. Build leadership skills needed to improve quality outcomes, workforce resilience and patient safety.
  • Updated curriculum. Experience interactive weekly workshops and self-paced assignments that help translate big ideas into real-world solutions.
  • Implementation plan. Finish with a suite of tools and skills to develop your training/rollout plan, along with actionable next steps.
  • Tools and resources. Access the latest TeamSTEPPS resources and connect with fellow Master Trainers in our online community.
  • Master Trainer certificate and CE credit. Receive a TeamSTEPPS Master Trainer certificate and digital badge along with continuing education credits.

Course Schedule and Overview

The current cohort of this virtual course runs January 16 through March 13, 2025.

The virtual course design is based on several guiding principles: 1) health care professionals need access to flexible learning options that work with busy schedules; 2) live online workshops should be focused on active learning – engaging directly with faculty and peers and learning how to apply tools and skills to a variety of situations; and 3) knowledge transfer is most effective when participants can immediately apply what they learn to their work.

Over the course of 8 weeks, participants will be introduced to TeamSTEPPS tools and principles through short self-paced interactive learning modules. Alongside these modules, participants will be guided and supported in project-based learning for the development of their own TeamSTEPPS rollout. In this highly interactive course, participants will learn the foundational skills to assess their organization’s needs, engage with colleagues and build ownership within their organizations. On Thursdays, participants and faculty will come together for a live workshop to review, apply, share and collaborate.

Detailed Course Schedule

View weekly details including topics and live session dates

 

Registration

 
 

This course is designed for participants to attend in teams. The curriculum is best suited for those with little to no previous TeamSTEPPS exposure who will be actively working on training and implementation in their organization.

The registration fee is $800 per person. This fee includes course materials, continuing education credits, and a TeamSTEPPS Master Trainer certificate. Everyone is welcome to attend, however teams of 3-5 are strongly encouraged. This course is designed for teams to develop their TeamSTEPPS training programs. Attending as a team allows for more focused and productive discussion regarding implementation of the TeamSTEPPS tools and strategies at your organization.

For teams of 3 or more, we offer a team discount of $150 off each person's registration, dropping the price to $650 per person. To get the team discount, please complete online registration for all team members in a single session. The team discount will be automatically applied after the 3rd team member is added. If you would like to add team members, please email TeamTraining@aha.org to receive instructions.

If you registered for this course but can no longer attend, you may send a substitute or request a refund. View our substitutions, cancellations and refunds policy to learn more.

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Course Faculty

Farrah Leland, JD

Associate Director

WWAMI Institute for Simulation in Healthcare (WISH), University of Washington

 

Tonya Martino, RN, BSN, ND

Clinical Director of Team Performance

WWAMI Institute for Simulation in Healthcare (WISH), University of Washington

 

Megan Sherman, MAEdHD

Associate Director

WWAMI Institute for Simulation in Healthcare (WISH), University of Washington

 

Additional Course Details

  • This course is designed for participants to attend in teams. It is best suited for those with little to no previous TeamSTEPPS exposure who will be actively working on training and implementation in their organization.

    Everyone is welcome to attend the virtual course, though attending in teams is strongly encouraged. Whether you are clinical or non-clinical, anyone who works in the health care field and is interested in improving teamwork and communication should attend. The course is taught by an interprofessional faculty team who will ensure that course examples and discussions are relevant and useful to participants from all backgrounds and levels of experience.

    • Who are they? Registered nurses, advanced practice registered nurses, physicians, physician assistants, technicians, pharmacists, medical or dental residents/interns, pre-professional students and non-clinical professionals including those in academia, quality, administrative and patient safety
    • Where do they come from? Hospitals and health systems (including medical offices and clinics), pre-professional academic institutions, ambulatory care facilities, nursing homes, skilled nursing facilities, acute long-term care hospitals, governmental agencies, military treatment facilities, associations and non-profits

  • The format for this course includes:

    • Self-paced learning which will introduce new topics and concepts through interactive learning modules
    • Live workshops where our faculty will review key concepts, facilitate opportunities to practice what you have learned and problem-solve with you and your peers
    • Project-based group work designed to help you focus on a challenge or change project and follow a stepwise process to develop an actionable implementation plan
    • Peer-to-peer learning through live discussions and online/interactive comment sections with participants from around the country

  • This course will cover the following learning objectives:

    • Identify common communication and teamwork related challenges in health care
    • Learn the TeamSTEPPS tools and how they can help to overcome communication and teamwork related challenges
    • Analyze how the TeamSTEPPS tools can be effectively implemented in the health care setting
    • Practice the use of TeamSTEPPS tools and strategies in practical scenarios and exercises
    • Construct a plan to teach, coach, measure and implement the TeamSTEPPS tools

  • The amount of time to be dedicated to this course each week includes:

    • Approximately 1 hour for self-paced learning (modules, online discussions, etc.)
    • One 90-minute live workshop session on Zoom, led by our faculty
    • Any time you choose to dedicate to working on your change project – as this process is completely self-paced, determined by personal goals and highly variable between participants, there will be no continuing education credit offered for these activities

    In order to effectively participate in the course, attendees will need to join the AHA Team Training Learning Center, our online platform for all things TeamSTEPPS. The Learning Center is where participants will have access to all course materials and be able to connect with both course faculty and fellow learners. More details on how to use our Learning Center will be provided after registration.

  • Every participant that completes all course requirements will earn their TeamSTEPPS Master Trainer certificate and digital badge, showing proof of completion and Master Trainer status. Your certificate and digital badge are representations of your TeamSTEPPS skills, combined with a verifiable description of what it took to reach your TeamSTEPPS Master Trainer status.

  • Participants will earn 18 credits by attending the course and completing all CE requirements. CE credit is provided by Duke University Health System Clinical Education & Professional Development. They are accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE) and the Accreditation Council for Continuing Medical Education (ACCME).

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