AHA Center for Health Innovation

TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety) is an evidence-based, proactive approach for addressing challenges in health care delivery and promoting a culture of safety. Get a high-level overview of this proven methodology.
In a recent Q1 earnings call, Karen Lynch, CVS Health president and CEO, laid out the retail giant’s plans for care delivery. “Our strategy is to deliver a single integrated experience that connects individuals to a CVS care team, virtually and face-to-face, by navigating consumers to the best site…
In June 2019, the American Hospital Association (AHA) celebrated Community Health Improvement (CHI) Week, a national event to recognize the important role hospitals, health systems and communities have in advancing health and well-being.
Providers and insurers have been working together for years to align incentives on payment and quality, but Delaware-based ChristianaCare and Highmark Health Options are taking their relationship a step further. They’ve established a 10-year deal to create a new for-profit joint venture company…
Advisory councils or boards can play an integral role in engaging the voice of the patient to help shape changes from providers and health plans. But some organizations are going a step further.
The Blue Cross Blue Shield Association (BCBSA) launched a national strategy on April 20 to address racial health disparities, starting with maternal health. This multiyear strategy is built on harnessing data analytics to measure and track disparities and taking programs that work for individual…
On a recent Saturday in South Philadelphia, Tyrique Glasgow volunteered to be a patient ambassador to spread the word about a one-day COVID-19 vaccination clinic being run by Penn Medicine and Mercy Catholic Medical Center in a local gym.
In an indication that it will be targeting social determinants of health (SDOH), Blue Cross and Blue Shield of North Carolina will begin piloting programs to address food insecurity. The payer is partnering with several state organizations and food banks to boost enrollment in the Food and…
Digital technology adoption has not been without its challenges. The proliferation of online solutions can alter the workforce while taking valuable time away from the provider-patient interaction. This Transformation Talks video covers digital disruption.