Workforce Webinars and Podcasts

During this webinar, Will Bynum of Duke University School of Medicine discusses strategies that institutional leaders can use to advance shame resilience, shame competence, and shame sensitive practice in healthcare, with the ultimate goals of transforming healthcare culture, optimizing patient safety, and supporting clinician well-being and self-concept development. (Webinar presented April 12, 2023)

In this webinar, we explore why investing in the frontline has never been more important. Though the balancing act between budget shortfalls and workforce investment hangs precariously for many, we demonstrate why diverting time and resources to team training is a win for any organization’s bottom line. Viewers will walk away with the tools needed to share compelling data and an undeniable value proposition for TeamSTEPPS with their leadership. In addition, viewers will get a sneak peek into the innovative curriculum changes AHA Team Training has made to make this training more effective and timelier than ever. (Webinar presented March 14, 2023)

Human-centered design can help us deconstruct internal silos, nurture the well-being of our colleagues, improve quality, and inspire new ways of working. This webinar provides an introduction to human-centered design tools and methods while providing attendees multiple downloadable design tools and guidance on how to use them. View this webinar to find new inspiration and practical tools that will impact key outcomes in health care. (Webinar presented January 11, 2023)

As hospitals and health systems focus on digital transformation to address staffing shortages, efficiencies, and care processes to improve patient outcomes, the focus on technology to support clinical workflows has become part of the overall organizational strategy. Current systems are anchored in a paper-based world. The technology is ripe for use, and health care leaders are investing in clinical workflow automation in complex care environments, such as transplant centers for organ intake management, to improve staff experience and efficiencies, quality data capture and improve clinical quality. Join this webinar to hear from two health care leaders who have navigated these challenges and how they digitized their processes.

This panel discussion will highlight a physician’s perspective as viewed through a patient and producer’s lens, alongside insights from an experienced clinical leader who is building new initiatives to support nursing’s development, engagement and retention. Attendees will learn how to think outside the traditional hospital setting and develop ways to unburden clinicians.

In this webinar, hear how real-time, location-based technology can help cut down on response times in staff duress situations due to location accuracy, which can lead to improved staff safety, experience, retention and even workflows. You’ll learn how a large medical center is seeing immediate benefits from implementing a safety solution.

This webinar will discuss the unique challenges that face rural health care systems and communities. The speakers will provide creative solutions that they have seen firsthand or implemented themselves.  

View this webinar to hear how Duke University Health System provides emotional support to team members when they encounter professional, patient-related, and/or personal stressors using a multi-pronged approach. Viewers will learn how to provide peer support directly as well as how to build a support structure for health care teams to ensure that we are truly caring for each other. (Webinar presented September 22, 2022)

In collaboration with the National Association of Workforce Boards, we invite you to join our session to hear how hospitals and local workforce boards partner to enhance their educational pathways, health care career programs and create deep community connections to support a diverse and robust health care workforce in their communities.

In this session, Memorial Hermann Health System shares how it takes a human-centric approach to address challenges impacting the nursing workforce, from nurse engagement and retention to health care field concerns to ensure patient safety and excellence in quality care.

Teamwork has become a staple of how healthcare providers think about creating a culture of safety. Malpractice data, and the financial implications of liability lawsuits can be a powerful driver of safety efforts, including teamwork training. This session explores malpractice data analyses to highlight how teamwork failure can lead to adverse events, proclivity for lawsuits, and payment to plaintiffs. (Webinar presented April 13, 2022)

Learn how Atrium Health and Yale New Haven Hospital redesigned staffing structures due to COVID-19, and the impact it has on patient outcomes and experience, and ultimately cost.

[WEBINAR] ASHHRA, in collaboration with the Chaplaincy Innovation Lab, presents this timely webinar to discuss an important topic. Chaplains are increasingly being approached to discuss or support applications for exemption from COVID-19 vaccine mandates in healthcare systems and other institutions. This webinar will help chaplains, spiritual care managers, and others to prepare for those conversations. Attendees will hear legal, HR, administrative, and spiritual care perspectives on this critical issue. This webinar seeks not to provide a one-size-fits-all solution to these difficult issue, but instead to help chaplains and others prepare their own responses as appropriate in their own settings.

[WEBINAR] While the statement “if there is no documentation, it didn’t happen” is not 100% true in reality, it is very true in the world of litigation- especially in employment litigation. Employers can have correct policies, rules and practices, but if they fail to properly document, they could find themselves in a tough spot if an employee sues for discrimination or under another employment statute. During this webinar, we will explore the importance of documentation with reference to employment issues and provide best practices guidance to HR professionals in the health care setting.

[WEBINAR] Health care is a team sport. Interdisciplinary teams excel when we respect and remain focused on the shared vision, mission and values. We work together to continuously improve lives, we all play a part in shaping and living the culture of our organizations, and we are all called to make meaningful contributions with a lasting positive impact. This webinar is designed to assist participants in being active allies/advocates for diversity, equity, inclusion and belonging. Participants will learn how to be more active in advocacy, making a commitment to shape the experiences of marginalized groups in the workplace, and create impactful contributions in the health care field.

[WEBINAR] Evaluating and meeting our staffing needs is one of the most important and complex challenges facing hospitals, long term care facilities and other health care settings today. Providing appropriate staffing levels requires both a rigorous patient volume and acuity measurement system and a sufficient and flexible staffing plan. This webinar will address both of these critical imperatives. Our patients deserve and our employees demand that we do a better job of getting our staffing levels right.

[WEBINAR] Join renowned health care speaker Vicki Hess and culture expert Alex Powell for an insightful discussion on how improving connection and recognition in health care organizations increases employee engagement, wellbeing and, ultimately, patient care. You’ll walk away with practical, tactical ideas for how to positively impact the teams you support.