Workforce Webinars and Podcasts

Explore how health care organizations are approaching workforce well-being through innovative strategies. The discussion focuses on comprehensive, system-wide approaches that cultivate a culture of well-being within health care environments, and highlights the significant contributions of professional societies and organizations, such as CHARM and the AHA, in advancing these efforts. (Webinar presented May 14, 2025)

Nurse managers play a critical role in nurse retention and job satisfaction. In this webinar, learn how to build strong leaders and incorporate professional development opportunities within your health care organization. Dive into different ways to develop and retain nurse managers as they ultimately can impact overall retention. (Webinar presented August 28, 2024)

In this webinar, AHA Policy staff Shannon Wu, Tammy Love, Stephen Hughes, and Akin Demehin delved into the key provisions outlined in the 

The Center for Medicare & Medicaid Innovation (CMMI) on April 10th proposed a new mandatory bundled payment model called the Transforming Episode Accountability Model (TEAM).

Discover how utilizing Family Systems Theories and TeamSTEPPS creates a powerful health care team dynamic. Dr. Sanne Henninger discusses this innovative approach that aims to enhance the evaluation of teams, build collaboration, communication, and overall effectiveness within health care teams, ultimately improving patient outcomes. (Webinar presented June 12, 2024)

Extraordinary times have spurred significant growth and transformation in employee well-being programs. Learn how the Employee Experience Hub at Duke Health has increased collaboration between resource providers, and gain valuable insights and practical strategies for fostering a resilient health care workforce. (Webinar presented May 8, 2024)

Examine the disconnect between how frontline workers and hospital administrators understand health care work, the difference between work-as-done and work-as-imagined. Our speakers share how bridging this gap of understanding can change how your workers feel about your organization. (Webinar presented April 10, 2024)

Dive into the goals and objectives discussed by key speakers Chris DeRienzo, M.D., Akin Demehin and Marie Cleary-Fishman.

In this webinar, experts from Do Tank explore human-centered design tools and methods that help you understand your colleagues’ perspectives and create a clear sense of purpose for your team initiatives and projects. This is a great view for anyone wanting to improve their strategic planning and gain clarity on how to upskill their teams. (Webinar presented March 13, 2024)

Recognizing that TeamSTEPPS does not have a one-size-fits-all approach, we invite you to delve into the compelling narratives of three hospitals, each at a different stage in their TeamSTEPPS implementation. Witness the evolution from a pivotal six-month milestone in a specific unit to the integration of TeamSTEPPS tools and principles into the culture of an entire health care system. Each story unfolds with unique perspectives and insights, emphasizing the navigation of challenges and celebration of successes within the dynamic landscape of diverse health care settings. (Webinar presented February 14, 2024)

Dr. Chris DeRienzo and Rhonda Fischer have a moderated discussion on how connecting team-based care with TeamSTEPPS is a powerful combination for supporting and strengthening the interprofessional workforce. Hear how TeamSTEPPS 3.0 and our AHA TeamSTEPPS curriculum innovations create the platform for safe, patient-centered care through an empowered, team-centered lens. (Webinar presented January 10, 2024)

Dr. Will Bynum presents an overview of the psychology of shame and will then outline their novel Shame Competence Framework, which addresses the competencies and skills needed to adopt shame competent approaches to patient care, teaching, and teamwork. Viewers will walk away with a set of specific skills and considerations to begin adopting shame competent approaches to their work. (Webinar presented November 8, 2023)

Felicia Sadler, MJ, BSN, RN, CPHQ, LSSBB, Partner at Relias, investigates the steps your organization can take to attract, value, and retain clinical staff. Additionally, see what low-cost incentives you can offer to recognize and reward your employees, building the supportive atmosphere today’s employees desire. (Webinar presented November 15, 2023)

This webinar shares data surrounding the mental health crisis among caregivers, including statistics on suicide. Dr. Sanne Henninger sheds light on the signs and symptoms evidenced by staff in need of mental health support as well as shares strategies for equipping both leaders and fellow staff in recognizing and responding effectively to a struggling teammate. (Webinar presented September 13, 2023)

According to the American Association of Colleges of Nursing, there is strain on both ends of the spectrum of nurses, with a significant proportion of the nursing workforce approaching retirement as well as a high volume of nurses leaving the profession under the age of 35. This webinar explores creative staffing solutions Allegheny Health Network has implemented in an effort to address some of the common reasons nurses consider leaving the profession: work-life balance, pay, and schedule flexibility. (Webinar presented July 12, 2023)

During this webinar, Will Bynum of Duke University School of Medicine discusses strategies that institutional leaders can use to advance shame resilience, shame competence, and shame sensitive practice in healthcare, with the ultimate goals of transforming healthcare culture, optimizing patient safety, and supporting clinician well-being and self-concept development. (Webinar presented April 12, 2023)

In this webinar, we explore why investing in the frontline has never been more important. Though the balancing act between budget shortfalls and workforce investment hangs precariously for many, we demonstrate why diverting time and resources to team training is a win for any organization’s bottom line. Viewers will walk away with the tools needed to share compelling data and an undeniable value proposition for TeamSTEPPS with their leadership. In addition, viewers will get a sneak peek into the innovative curriculum changes AHA Team Training has made to make this training more effective and timelier than ever. (Webinar presented March 14, 2023)

Transforming healthcare through human-centered design: Explore case studies and design tools that can revolutionize the way healthcare organizations operate and deliver care.

As hospitals and health systems focus on digital transformation to address staffing shortages, efficiencies, and care processes to improve patient outcomes, the focus on technology to support clinical workflows has become part of the overall organizational strategy. Current systems are anchored in a paper-based world. The technology is ripe for use, and health care leaders are investing in clinical workflow automation in complex care environments, such as transplant centers for organ intake management, to improve staff experience and efficiencies, quality data capture and improve clinical quality. Join this webinar to hear from two health care leaders who have navigated these challenges and how they digitized their processes.