Workforce Webinars and Podcasts

Gain how you can provide the information necessary to establish “Elite” programs in emergency departments to your organization. Learn how to achieve buy-in from clinical staff and the steps necessary to appropriately onboard students. Research data from 2014-2017 will be shared that include quantified results.

You’ll have fun while you learn! These two speakers challenge each other and may even disagree at times, but they have learned from one another and will share the best successes and most valuable failures. From fiscal management to gift shop staffing, to marketing tactics and sales promotions, there will be something for every size shop to learn.

This session will outline the keys for building the mentoring and coaching skills for the DVS, how to integrate coaching and mentoring into volunteer departments with intention, and most importantly, WHY these skills are critical to program growth, sustainment, and leadership credibility.

Patients enter the healthcare system with many fears and anxieties about things like costs and courtesy. A volunteer program can be successful at meeting the deeper needs of a patient by understanding the concepts of empathy and human connection. Through interactive exercises and study review, this presentation will empower learners to weave empathy into the fabric of their volunteer program.

Everyone plays a role in risk management. This presentation will identify current or future volunteer opportunities. Four real-life healthcare scenarios will be discussed and the risks associated with these probable situations will be identified and discussed. Audience participation is strongly encouraged as this will be an interactive session with open dialogue.

As our programs continue to grow and change, it is easy to get caught in the day-to-day minutiae. While we cannot always add an FTE to meet the increasing work demands, utilizing an unpaid intern is a great way to support our projects and goals forward. This program will help you get a process in place for utilizing semester interns. Presentation will be delivered utilizing examples and tested methods used by volunteer program at Houston Methodist Hospital, Texas Medical Center.

Environmental Services (ES) oftentimes partner with Pharmacy staff to oversee the clean room used for compounding prescription drugs.

Environmental Services (ES) oftentimes partner with Pharmacy staff to oversee the clean room used for compounding prescription drugs.

Each month AHE will launch short podcasts containing hot topics and emerging trends to bring you useable and valuable information and tips designed to help you learn, enhance your leadership skills